2016 – HBR How to build trust on your cross-cutural team

How to Build Trust on Your Cross-Cultural Team" is a 2016 Harvard Business Review article by Andy Molinsky and Ernest Gundling. It offers practical strategies for leaders to foster trust within multicultural teams. The authors emphasize the importance of understanding cultural differences, setting clear norms, and addressing conflicts promptly to enhance collaboration and team performance.

Key recommendations include:​

• Structuring the team to promote inclusivity.

• Establishing and adhering to clear norms.

• Recognizing and respecting cultural variations in communication and trust-building.

• Proactively managing and resolving conflicts.​